Integrations

Connect conversations to the systems where work gets done.

Retrieve customer context, update records, create appointments, trigger workflows, notify teams, and complete approved actions.

AvailableBetaVia MakeAPI or webhookPlanned
HLBeta

HighLevel

CRM and appointment operations

  • Find or create contacts
  • Update approved fields
  • Create appointments
Integration details
MKVia Make

Make

Configured workflow scenarios

  • Pass structured customer data
  • Trigger scenarios
  • Receive workflow results
Integration details
WCAvailable

Website chat

Embedded customer conversations

  • Start customer workflows
  • Preserve conversation context
  • Transfer exceptions
Integration details
APIAPI or webhook

REST API

Controlled custom actions

  • Send structured requests
  • Validate action data
  • Return action status
Integration details
WAPlanned

WhatsApp

Customer messaging channel

  • Continue conversations
  • Collect workflow data
  • Deliver confirmations
Integration details

Custom actions

Extend WWater through Make, APIs, and webhooks.

Define the data, permissions, validation, and expected result when a native integration is unavailable.

Discuss an integration
POST /v1/actions/appointment

{
  "customer_id": "cus_1024",
  "action": "create_booking",
  "confirmed": true
}

Private beta

Put one customer workflow into production.

Start with lead qualification, appointment booking, support intake, CRM synchronization, or another defined customer operation.